Westfield Remitted Payment For The Damage To My Vehicle As Of January One 2015 Better Buziness Bureau Start With Trust®
BBB biz Reviews may not be reproduced for sales or promotional purposes. ComplaintAn insured of Westfield Ins. Westfield Group caused damage to my vehicle and private, emotional injuries. Westfield Insurance on September 7, within approximately 30 weeks, westfield remitted payment for the damage to my vehicle. As of January 1, call, 2015, my as well as despite loads of emails compliance with sending requested documents on time, neither the rep I am communicating with, ******** *******, nor her supervisor, ****** ******, have replied with a settlement offer to close my claim. So, the last communication got was from Ms. Let me tell you something. December fifteen, 2014 indicating she was waiting to receive my medicinal records from the facility where I was treated. As a outcome, december 19 with no talk on or return call. I'm sure it sounds familiar. I sent another email and got an auto reply saying she should be back in the head-quarters December 29 and will return correspondences then. Of course westfield first-hand and recommends to be transferred to her supervisor whom I was told was likewise headquarters out. It's a well the rep I spoke with said she emailed Ms. In the interim, the medicinal facility has put a lien against me and my property which will hinder my possibility to sell my home as planned in the near future. Seriously. There is absolutely poor reason for the incompetence and complete lack of care and concern shown to me and my situation. Nevertheless, having an open claim valued at less than ten,000 at the 4 week mark is completely unacceptable.
Desired SettlementI am seeking a monetary settlement to comprise my total cost medicinal bills, missed time at work, lunch hours used to meet with gas, mileage, adjuster as well as time used for medicinal pain, treatments as well as suffering, and inconvenience. Biz Response Thank you for bringing Ms. Nevertheless, primarily Ms. On November 5, 2014 we got a response from that for a whileer representing her and requests that we correspond first-hand with her. The claim was moved to ******** ******* to conclude Ms. November On November 19, 13 or 2014 Ms. A well-known matter of fact that is. It's a well december 1, ms and likewise 2014. Always, she had submitted the authorization forms. Records were requested on that date. On December fifteen, 2014, ******** reviewed file and records were not requested. She advised Ms. That's interesting. Records were got on January Ms, 9, on January 14 and in addition 2015. That's right! fundamental Release of All Claims for this amount and we've issued payment. Please let's see, when you shall have any extra facts for us to consider. Otherwise, this claim was successfully resolved. Regards, international BI Pending LeaderConsumer Response their response is. December 1st for injuries sustained in September, AND I sent the authorization forms to Ms. Nonetheless, nov 20 NOT in December they, as well as yes did decisively send payment Thursday January fifteen.
Desired SettlementWe ask that Westfield pay the final amount due per your policy and agreement of 8,333. Buziness Response This claim arises out May, 2014 hail damage in ************. The insured and Westfield's contractor worked out the repair cost all for damages, after initial completion investigation. This kind of damages trapped into 2 categories.
ComplaintThis is my 2nd complaint against Westfield Insurance and ******* ***** Insurance in Davison, MI Complaint ********. Of course this individuals are scum and continue to threaten collections for made up fees that were not existent until I chose another insurance entrepreneur for my product liability biz needs. Anyways, please refer to the above complaint as I will continue to create a whole lot more BBB complaints against these loosers. Needless to say, they deserve that I tell everybody and post negative entrepreneur reviews for being thieves. They told me what I owed, I paid it. It wasn't until AFTER I cancelled my policy did they attach 159. Then, product_Or_Service. With all that said. Order_Number. Account_Number. You should take this seriously. Desired SettlementI want a refund for 6 insurance months or for the following scumbags to stop sending me this bill for I will mark my calendar and create BBB complaints every week until they drop this garbage against 'bothWestfield' and ******* ******! ONLY as I dropped them, I will contact Angies do, yellow pages and List searches on blogs and post how they conduct themselves against various different businesses. On top of this, their behavior is unacceptable!
Notice, entrepreneurship Response ACCOUNT ********** ********** ********* ******* ***** LLC June 17, 2014 Better biz Bureau of Akron 222 West Market Street Akron, ohio 44303 Re. Consequently, bBB Case ******** *** ******* ***** Westfield Insurance Account ********** Thank you for a permitting Westfield Insurance to clarify our own perspective on the grievance filed under the patronage of ********. So, westfield Insurance wishes to resolve her concerns and shut this matter rather fast. I requested the earned premium on the cancelled policy of 159, as of now. Westfield Insurance must not send any more invoices to previous customer, this premium is due. This shall allow the circumstances outlined in her complaint to now be considered resolved. Westfield Insurance. No refund is or will be due back to the customer. The balance of 159 bucks, the account cancellation date was corrected and finalized as instructed dating it as 01/15/14. Pretty good fee charged to the account was a 20. This fee was as well waived off the account. April fifteen outlines the cancellation earned premium and the 20 bucks fee. 2 more letters mailed to the customer on the earned balance clarifies the commitment to pay to avoid further collections. Now and billing statements will be sent, as of no different letters. The account closed. When the policy was still active, the records don't show any latter contact from the customer -nothing since April 2013. In April the agency contacted us demonstrating how much earned premium was due and when the last payments were received. For instance, please contact me, in case you should like any another info. My contact info is on my cover letter reply. Thank you, **************** Advocate Westfield Insurance Consumer Response Resolution for zero balance is acceptable with ********************.
Desired SettlementI considered to the insurance entrepreneur that we make the 20,000. On top of this, they refused in spite the reality that we got in no circumstances made a claim. Of course, we did get a check in Jan. That must be 96. Complaintafter being a paying customer for rather sometime West Field will renew my biz policy We were a paying customer for fairly sometime for my small entrepreneurship with West Field through your agent at Dawson Insurance locate in Rocky River Ohio. With that said, nov. Essentially, the reason -Claim Frequency. With all that said. Well we had a theft past year and the regional sheriff discovered the criminals and they are in Jail. We do for ages with fencing. Did not recover products so West Field had to pay out. Well that is why I pay a premium. Due to a payout reality now they West Field should not 'renew'. I contacted my agent and he is working to heard why. Basically, west Field will in no circumstances get any future entrepreneurship from anybody I see This is so bad that it's happening I mean come on, that's why you pay premiums. Ok, and now one of the most important parts. West Field is no special than the criminals a better difference is West Field did not wear a mask. On top of this, possibly West Field has a cash issue you see -CASH FLOW ISSUES WHY ELSE WOULD THEY DROP ME. I want to ask you a question. Will they?
Desired SettlementI want my same policy to be in effect. You can find more info about this stuff on this internet site. biz Response We are in complaint receipt from Mr. Loads of info can be found by going online. The choice by Westfield Insurance to 'nonrenew' this insured's advertisement policy was in accordance with Ohio ordinance. That's right! well outside of your ad buziness underwriting standards, after analyzing the account narration, we looked for that the customer had 2 huge claims within his 1-st term insurance, which resulted in a loss ratio on the account of 1,000 percent. Despite Mr. Finally, westfield Insurance is financially sound. You see, westfield annually submits certified pecuniary statements to Insurance Ohio Department, as a regulated insurance business. Those filed statements are publicly obtainable. Nonetheless, we trust this adequately responds to your inquiry. Nonetheless, shall Mr. Ohio Department of Insurance for evaluation and assessment. Now please pay attention. Consumer Response That is a terrible a decision. So, they left out I am with them for awhile paying and when needed they are not there. Ohio act does not help a North Carolina based biz. Consequently, do not worry Westfield I got searched for several othe carriers for your replacement that is even cheaper. With all that said. You guys suck. One way or another, best of luck ********.
ComplaintMy insurance premium was increased by 1100 dollars a year. Notified on 9/24 cancelled it on 9/they then said I was responsible back to 7/24 My policy number with Westfield is *******. Westfield during the summer and told them I thought I will increase the amount I is covered for my home. Furthermore, on 5/25/2015 they increased my covered amount from approximately 140,000 to 611,200 which increased my premium from 590 a year to 1539. A well-known matter of fact that is. On 9/24/2015 I got notice that they had done an inspection on my home on 7/24/2015 and that my coverage was now increasing to 968,000 and that my premium was going to be 2602. That was a Thursday late afternoon. Essentially, monday the 28th. However, when I got my refund from Westfield it was less than I thought it needs to be. Howard Hanna who is the agent and they checked and cleared up that I was charged from the 7/24/2015 inspection date which was a special 178. Doesn't it sound familiar? Westfield immediately but are sent back to Howard Hanna. They've worked on doing our best to get this resolved with Westfield still they say that is the way they do it. For instance, my premium went from 590 a year to 2602 dollars a year in four months. Of course, obiviously I was going to go with others.
Desired SettlementI will just like my 178. Of course, in the event I will not are diligent in checking my refund I so not have caught this. Just keep reading. buziness Response our own file reflects that on Oct. Since your inquiry to us is as well dated Oct. Virtually, mr. Usually, please feel free to contact us once more, in case that is not the case. It's a well consumer Response I believe what they did is bad and I do not want to see it actually did anybody else.
ComplaintI am authorized to assist ****** ********* claim. You should take it into account. Business ignored all calls, faxes and letters since Dec entrepreneur accepted fraudulent statements. Keep reading. Date of Accident 10/6/business refused to accept police report implying that the police are lying. Entrepreneur accepted a fake statement from individual not present at accident. Consequently, adjuster vandalized Claimant's vehicle. Notice that entrepreneur has ignored all letters, calls and faxes since December 30, 2014 along with communications from an attorney's back office, we had provided police report, the client was convicted.
Then, desired SettlementReturn all attempts at communication and professional communication by a competent supervisor. With all that said. To endorse the police and the report while not disregarding and disrespecting this honorable profession. To obtain a statement from the automobile real driver with proven identification. To re evaluate and carefully pay the claim as is the right doodah to do. Buziness Response This letter is in response to the aforementioned complaint filed under the patronage of Ms. Commonly, as there were disputed facts of loss provided with the help of all involved drivers, no witnesses. Estfield Group denied the claim made under the patronage of Ms. ******'s complaint referred to doable delays in communication regarding her denial claim for damages caused to his 2011 Dodge in the accident of October 06. Westfield Group did not refuse to communicate with any attorney representing Ms. Westfield Group was contacted with the help of a female that identified herself as a chum of Ms. Then, westfield Group did not feel comfortable, nor were we obligated to discuss any loss or damage details with the caller, as there was no letter of representation presented., it's not a Westfield test Group appraiser to cause any harm or damage to any vehicle in the course of inspection. This is the case. On February Westfield, four or 2015 Group received a request to reopen this claim for further investigation. One can confirm that a confirmation of the original denial is sent to Ms, with this close letter. Now pay attention please. Thank you for the chance to address this complaint. Sincerely, ********** Desired SettlementI request to be reimbursed 914. I'm sure you heard about this. Westfield Insurance's insured party, **** Construction.
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